Zoom Outage Worldwide – Online Meeting Users Temporarily Affected

Important Notice – Zoom Services May Be Affected by AWS Outage  

Dear Valued Customers,

We would like to inform you that a major infrastructure outage at Amazon Web Services (AWS), especially in the US-EAST-1 region, is currently affecting many online platforms, including Zoom. As your trusted Zoom distributor, we are closely monitoring the situation and coordinating with Zoom’s technical team to restore full service as soon as possible.

Please consider the following steps for the time being:  

• If you have an urgent Zoom meeting scheduled, please ensure you have a backup method ready (e.g., phone dial-in, alternative conferencing app).  

• If you experience any issues logging into or using Zoom, please let us know immediately with: time of the incident, symptoms (e.g., unable to join meeting, audio/video degradation).  

• We will share updates promptly as we receive them from Zoom or AWS.

We apologize for any inconvenience and thank you for your continued trust in us as your certified Zoom partner.

Smart Solution Computer 

Your Certified Zoom Partner